|BEST ONE YET :
THIRD ANNUAL SMP SUMMIT
Our third annual SMP Summit was a resounding success, with the 100+ delegates agreeing that it was the biggest and best yet.
Held on Wednesday April 3 at London’s Phoenix Centre, the event brought together some of the industry’s most influential operators to discuss a range of topics.
Highlights included a presentation from Managing Director of Royal Mail Letters Stephen Agar, on challenges and opportunities in the current marketplace. He also spoke about Royal Mail’s strategy for the letters business.
Royal Mail Chief Economist, Soterios Soteri shared fascinating insights into the various external factors affecting the letters market. He also revealed some interesting statistics on the percentage of Royal Mail business that is made up of letters alone.
James Wilkins of Secured offered an update on the state of play for carriers, while Jonathan Tame from the pro-print not-for-profit group Two Sides spoke about the future of print and how people were misled into believing digital was more environmentally friendly than paper communications.
Delegates then formed breakout groups to discuss the effect of GDPR on the industry, the challenges facing modern mailing houses and current Royal Mail incentives.
The Summit was followed by an interactive workshop from the National Trading Standards Scams Mail Team on what SMP members can do to help achieve a UK that is free from victims of fraud enabled by post, such as the use of alerts and the importance of due diligence.
A full report of the Summit will appear in the summer newsletter.