The third annual SMP Summit

The third annual SMP Summit

 
 
In this issue
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SMP Summit
GDPR
Royal Mail news
Your news
 
BEST ONE YET :

THIRD ANNUAL SMP SUMMIT

Our third annual SMP Summit was a resounding success, with the 100+ delegates agreeing that it was the biggest and best yet.

Held on Wednesday April 3 at London’s Phoenix Centre, the event brought together some of the industry’s most influential operators to discuss a range of topics.

Highlights included a presentation from Managing Director of Royal Mail Letters Stephen Agar, on challenges and opportunities in the current marketplace. He also spoke about Royal Mail’s strategy for the letters business.

Royal Mail Chief Economist, Soterios Soteri shared fascinating insights into the various external factors affecting the letters market. He also revealed some interesting statistics on the percentage of Royal Mail business that is made up of letters alone.

James Wilkins of Secured offered an update on the state of play for carriers, while Jonathan Tame from the pro-print not-for-profit group Two Sides spoke about the future of print and how people were misled into believing digital was more environmentally friendly than paper communications.

Delegates then formed breakout groups to discuss the effect of GDPR on the industry, the challenges facing modern mailing houses and current Royal Mail incentives.

The Summit was followed by an interactive workshop from the National Trading Standards Scams Mail Team on what SMP members can do to help achieve a UK that is free from victims of fraud enabled by post, such as the use of alerts and the importance of due diligence.

A full report of the Summit will appear in the summer newsletter.

 
GDPR

JUST PART AND PARCEL OF WHAT WE DO

During the Summit, SMP members discussed the effects of GDPR on the direct mail industry. It was generally felt that before its introduction, a great deal of confusion surrounded GDPR and what it would mean for businesses. Now, however, requirements had become part and parcel of standard compliance procedures.

PECR presented an opportunity for the mailing industry, although the detail surrounding it was just as vague as GDPR had been.
 
ROYAL MAIL NEWSRoyal Mail

MODERNISING THE ADVERTISING MAIL SEED CHECK PROCESS

Royal Mail Advertising Mail® offers a postage discount off standard access prices to customers that send Advertising Mail, subject to the content of the items meeting the requirements set out in the Access Letters Contract. To make it easier for you to ensure compliance with the requirements and to help ensure a level playing field for all in the letters postal market, we are making some changes.
 
Why we are making changes to the process 
Despite it being a condition of using the product, average weekly receipt of seed/ sample ( ‘seed’) for advertising mail remains below 75% of t Advertising Mail postings declared each week. We strongly believe we can all do more to achieve 100% compliance to the seed process which we use to check the eligibility of mail items declared as Advertising Mail. We are very pleased to say that this view is shared by your SMP Board and our Access customers and we are all committed to making this better.
 
Changes to the process 
Following our review of your feedback, and in consideration of customers that post Advertising Mail using an Exceptions SCID under the SCIDs Exceptions Policy that we operate, we are pleased to announce changes to the seed check process for Adverting Mail and Responsible Mail which will take effect from 29 May 2019.  To see the full details of the changes visit www.royalmailwholesale.com.
 
ROYAL MAIL NEWSRoyal Mail

REMINDER ABOUT DUMMY E-MANIFESTS

When customers use the Mailmark service, if they use a dummy e-Manifest ID (rather than the actual e-manifest ID) this restricts Royal Mail’s ability to report accurately on customer postings as we do not have an actual e-Manifest ID to reconcile the postings against.

On 18th June 2018 we notified customers that they could continue to use dummy eManifest IDs until 1st April 2019. Customers were advised to use this extended period to make any internal adjustments to their processes and software to enable them to stop using dummy eManifest IDs and use actual eManifest IDs.

We are very pleased to say that the number of dummy eManifest IDs has reduced significantly and we would like to thank our SMP members and our customers for the work they have done to achieve this.

For information, any dummy e-manifests will be charged at £27.23 for each letter or large letter.
 
ROYAL MAIL NEWSRoyal Mail

SOCIAL MEDIA

Are you following Royal Mail on social media? SMP members can see all our marketing activity through our  LinkedIn, Twitter and Facebook accounts, so please remember to follow us on these channels.
 
YOUR NEWS

TELL US ABOUT IT!

We love to hear what our members have been up to, whether it’s winning new contracts or taking on new members of staff. But we can’t share your successes unless you tell us!

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