16 Oct Aleta Weir joins SMP board
Aleta Weir has taken the third Royal Mail seat on the SMP board. Currently head of customer insight and compliance, Aleta has been with Royal Mail since leaving university almost 30 years ago.
Describing herself as ‘London Scottish’ – she was born in Scotland but has lived in London for 30 years – Aleta joined Royal Mail as an operational research consultant, evaluating costs and benefits of a range of strategic operational change initiatives.
She went on to report on Royal Mail’s performance against its regulatory targets. While she is still responsible for performance measurement, her remit extends across a wider range of performance targets and she represents the voice of the customer within Royal Mail Operations.
Working closely with colleagues in the commercial department, Aleta provides operations with the management information, insight and guidance required to deliver great performance for customers.
Aleta is married with a 21-year-old son.