20 Nov Mailmark reporting is changing from 10th December 2020
Royal Mail is in the process of upgrading its Mailmark data warehouse systems and software. As part of this refresh, from 10 December 2020, it is introducing new Mailmark reporting functionality which will enable customers to access simpler daily PDF content, and the new Mailmark Direct Data transfer service that will for the first time automatically supply item data on all your Mailmark items.
As Royal Mail moves away from its legacy systems, it, like many other companies, is also taking the opportunity to remove Adobe Flash Player(which is used currently by customers to access Mailmark reports)from its systems.
Royal Mail has set up Mailmark Reporting pages on the Wholesale and Royal Mail Technical Websites which it recommends the SMP members should consult regularly for progress updates on the migration to the new reporting functionality, access documentation and sign up to training sessions.
To ensure all customers receive the same information and detail, Royal Mail will proactively update you via these Reporting pages.