Royal Mail’s new boss has vowed to develop “a razor-sharp focus” on its customers to ensure its services are delivering “exactly what customers need and want” after being handed the top role during what he admits has been a “challenging year”.Simon Thompson, the former managing...
The Strategic Mailing Partnership (SMP), the association that represents mailing in the UK, has praised the Royal Mail for its latest set of initiatives, saying these will help to inspire and invigorate direct mail in 2021. Among the initiatives that will run throughout the next...
The Strategic Mailing Partnership has welcomed the latest set of Royal Mail initiatives aimed at inspiring and invigorating direct mail in 2021. Existing incentives are being renewed for a further 12 months, while fixed percentage discounts are being introduced to simplify the offering. 2020’s portfolio of incentives...
Judith is Chair of the Strategic Mailing Partnership, the industry body that represents mailing houses across the UK, having founded one of the UK’s earliest direct marketing agencies in 1982, becoming one of Yorkshire's first female entrepreneurs in the process. She grew Judith Donovan Associates...
Aleta Weir has taken the third Royal Mail seat on the SMP board. Currently head of customer insight and compliance, Aleta has been with Royal Mail since leaving university almost 30 years ago. Describing herself as ‘London Scottish’ – she was born in Scotland but has...
On 8th September, Royal Mail published a trading update covering the first five months of this financial year. It explained that Royal Mail has seen a substantial shift in its business from letters to parcels. The latest figures show that parcel volumes are up 34%...
Mailing houses professional body The Strategic Mailing Partnership has applauded a decision by Royal Mail to launch two new ‘back to business’ incentives to help companies hit hard by the Covid-19 pandemic. Running until the end of the year, the two advertising mail deals can play...
Royal Mail has extended its ‘Open for Business’ incentive six-fold and warned that the scheme, which incentivises businesses to use mailings to rebuild their revenue streams as lockdown eases, has already reached 75% of the available allocation for October to December. The scheme, which was launched last...
The Strategic Mailing Partnership has welcomed a joint project between Royal Mail and greetings card company Hallmark that encourages people to stay in touch through mail. Under the scheme, Hallmark UK & Ireland will give away half a million gratitude cards, that will be collected then...
The Strategic Mailing Partnership, which represents UK mailing houses, has confirmed the industry remains operational, providing essential communications for the NHS, the Government, banks and utilities. SMP Chair Judith Donovan CBE said mailing houses had introduced a raft of safety procedures to enable them to continue to operate during the...