We asked – and you answered! Our Business Impact Survey, carried out in lieu of our cancelled 2020 Summit, gave SMP members a chance to air their thoughts and concerns to enable us to better understand what matters most right now. With a response rate of...
By Mike Colling, founder of The Kite Factory and a director of JICMail. This is a piece I had thought I would never write. For the last decade there has only been one-way traffic in budget allocation by charities between mail and digital media. And it’s...
Aleta Weir has taken the third Royal Mail seat on the SMP board. Currently head of customer insight and compliance, Aleta has been with Royal Mail since leaving university almost 30 years ago. Describing herself as ‘London Scottish’ – she was born in Scotland but has...
On 8th September, Royal Mail published a trading update covering the first five months of this financial year. It explained that Royal Mail has seen a substantial shift in its business from letters to parcels. The latest figures show that parcel volumes are up 34%...
The benefits of using JICMAIL data to improve results have been showcased in a number of new case studies. These include examples of both direct mail and door drops from mailing houses, agencies and postal operators. SMP members can find details of the case studies on...
The Strategic Mailing Partnership has welcomed a joint project between Royal Mail and greetings card company Hallmark that encourages people to stay in touch through mail. Under the scheme, Hallmark UK & Ireland will give away half a million gratitude cards, that will be collected then...
The Strategic Mailing Partnership, which represents UK mailing houses, has confirmed the industry remains operational, providing essential communications for the NHS, the Government, banks and utilities. SMP Chair Judith Donovan CBE said mailing houses had introduced a raft of safety procedures to enable them to continue to operate during the...
Royal Mail is aware that some members of staff have been asked for proof that they are a key worker when travelling to and from work, or when out delivering and collecting the post. As a result, Royal Mail has given all staff members a copy of a letter that...
One of our SMP members has suggested that it could be helpful for you to flag up any under- or over-capacity issues in order to seek solutions from within the SMP membership. So if you’ve got spare machine time, or you desperately need 50K envelopes, why...
This year’s SMP Summit, due to take place in London on April 1st, has been postponed until September. A decision was taken late last week that in the light of the ongoing coronavirus crisis, the summit would be postponed until later in the year. SMP Chair Judith Donovan CBE said:...