Mail, in depth

Dive deep into the research behind mail and how it affects our lives for the better…

Research papers

Driving effectiveness with direct mail

Take a fresh look at what direct mail can offer in today’s world.

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Enriching the retail customer experience

Why retailers should rethink their digital-only mindset.

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Proven ways to boost your acquisition

Put your brand directly into your customers’ hands.

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Catalogues: Connecting with consumers. Converting sales

Learn how catalogues can help retailers engage with customers and adapt to changing consumer behaviour.

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Using mail more sustainably

A step-by-step guide on how to use mail more sustainably.

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Supercharge your CX with customer mail

Adding mail to your customer communications mix is a powerful way to drive customer retention and loyalty.

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The time we spend with mail

Mail is a high attention media channel. The average Direct Mail item generates 108 seconds of attention across 28 days.

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The JICMAIL response rate tracker

Providing response benchmark data
for any business or organisation pitching, planning or evaluating
a mail campaign.

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Mind the measurement gap

A host of practical tips for plugging the gaps in full effect measurement.

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