We recently ran a 50-minute training session for the SMP members on our new customer mail research. If you weren’t able to attend, don’t worry, the training was recorded in its entirety and is available to download and watch again below. Click here ...
Royal Mail Mailmark have put together a comprehensive guide for all members of the printing and mail industry, explaining what Mailmark adjustments are and how charges are investigated and raised with the bill payer in the Supply Chain, as well as refresh of standards. For more information,...
Isla Munro, Managing Director of The Dragonfly Agency and SMP board member has taken an in depth look at the power of direct mail as a marketing tool....
The mailing house industry showed signs of recovery last year, from the height of the pandemic in 2020. As such, our board members have given their thoughts on the year just gone and what to expect across the sector in 2022. The board members who have...
Angus Campbell, Chief Commercial Director for Lead Supply at Paragon Customer Communications and SMP board member, discusses how truly understanding your customers will help you achieve the right blend between communication channels. The digital vs print debate is one that has been raging for decades. It...
Following the return of the annual SMP summit last year, the board identified a number of themes we want to focus on moving into 2022. As such, four subgroups were created, chaired by four different board members. The subgroups are: The Mail Innovation Group (MIG) Chaired by...
For the first time this year, SMP members were able to enter a new performance award for the outstanding results they have achieved for their clients. 2021 Winners The entries for this year’s awards are closed, with five Golden envelope winners unveiled at the SMP Summit on...
Two new speakers will address delegates at next week’s SMP Summit. Achim Dunnwald, Royal Mail’s Chief Operating Officer for Transformation and Strategy, replaces CEO Simon Thompson as keynote speaker at the event at the Phoenix Centre, London, on Thursday (September 30). And Martyn Eustace, chairman of Two...
Fifty per cent of the SMP board appear in the top 50 of a prestigious industry ‘who’s who’. Printweek’s 2021 Top 500 list rates nine of the 14-strong SMP board in the top 100. These include Paragon Customer Communications, who finished in the top spot, closely followed...
The annual SMP Summit returns to London on September 30th where members can meet to swap news and advice and also hear from Royal Mail on how together we can shape the future of mail. The keynote speaker will be Simon Thompson, the new CEO of...